FAQs

FREQUENTLY ASKED QUESTIONS

Why reserve a serviced apartment or house with Randall Accommodation?

Our company offers elegant and cost-efficient options that serve as a spacious and inviting alternative to pricey and cramped hotel rooms. We take great satisfaction in ensuring that all our guests feel at home by providing comprehensive amenities. These include a fully-equipped kitchen and versatile living space, and all utility bills are covered. Additionally, our attentive team is available to assist you during your stay.

Do you allow pets?

At select Randall Accommodation properties, pets are permitted. To determine if the property you wish to book allows pets, navigate to the ‘Terms and Rules’ section after selecting the property. Additional fees may apply, and further details can be obtained by contacting us.

Do you allow smoking?

We do not allow smoking at any of our properties.

Do I need to reserve accommodations for a minimum number of nights?

Typically, a minimum stay of two nights is necessary, though this may differ based on the property and season. To confirm availability, consult our online calendar.

What is the process for making a reservation?

You may either click the ‘Book Now’ button on our website for immediate online booking, or contact us directly by phone to discuss your needs.

What payment options are available?

We accept major credit and debit cards and, in certain situations, direct bank transfers; kindly contact us for additional information. Payments made by cash or cheque are not accepted.

Is a security deposit mandatory?

At certain properties, a security deposit is necessary.

Is it possible to prolong my stay?

Yes, you may make a request to extend your booking, and we will strive to fulfil your request based on availability. We ask for a minimum of 48 hours’ notice.

At what times must I arrive and depart?

Guests can check-in after 4pm, and check-out time is at 10:00am.

Is it necessary to meet someone to access the property?

Randall Accommodation provides guests with the freedom to enter and exit the premises at their convenience. Our properties feature automated entry systems, eliminating the need for guests to meet with a representative from Randall Accommodation to gain access. Access information will be sent to you prior to check-in, once you have completed online check-in procedures.

Is parking available?

The majority of Randall Accommodation properties include designated private parking.